Once the basics of effective communication and selling are mastered, attention can be given to other corresponding issues. This course offers various modules designed to complement and build upon the basics.
Situational role-plays customized to your industry and company are included to provide practice in applying the advanced strategies. Participants will have the opportunity to experience role-plays from the perspective of seller, buyer as well as observer.
The material is presented in a manner to facilitate the process of learning, from the initial phase of understanding (knowing) a concept, to the advanced phase of applying (owning) it. Much interaction is encouraged, with participants having an opportunity to discuss and practice specific techniques as well as strategize their own business situations. The training is customized for each client by incorporating specific industry examples to assist with the application process. Role playing of actual situations is included.
This course is available as a 2 or 3 day course. The course length is dependent upon the modules selected for inclusion in the course curriculum.
A workbook, including class notes, handouts, exercises, forms and reference material is provided to participants.
Training is delivered in a classroom setting. Typical class size is 25-35 with seating in U-shape.
This course is designed for technical professionals who spend a good portion of their time selling to or negotiating with internal and/or external customers. This audience includes:
Effective Communication, Sales & Negotiation, Basic Course is a prerequisite for this course.
This course features advanced communication, sales and negotiation strategies specifically designed to complement the basics. These will be selected in advance by the participants (or the course coordinator) from the following modules:
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